Chapter 10_ Product concepts

Product Concepts are very important in a retail business. Fed ex offers many different services that make Fed ex a competitor in the field it is in. On the shipping side Fed ex offers many offers that the post office does not offer like overnight services that actually get there on time. They offer a First Overnight which gets there the next mornig before 8:30 am. Thay have a Priority Overnight service that gets there before 10:30 am. Fed ex has many different shipping options that will fit any urgent needs from the customer.

Fed ex office offers a variety of supplies and resources that are needed by everyday by customers. Fed ex office offers paper, such as resume paper, cardstocks and pastel papers to meet any need of a customer. Fed ex office also offer many retail supplies such as pens,papers, flash drives, folders, presentation supplies, mailing supplies, greeting cards, and any printing needs.


Fed ex office also offers a packing service that ensures a guarentee. If fed ex office packs a package for a customer they offer a guarentee. Any package that we as employees pack will be insured by fed ex office. Fed ex offer many different products that can appeal to many different customer interests. Fed ex offers many different boxes with the "Fed ex " brand on it as with many of its office supplies, such as pens planners and gartnet supplies. Fed ex office also offers any copying need by the customer.