Chpt_11 Developing and Managing Products

One of Fed ex Office's newest addition to their already existing product lines was the Fed ex office website. From the website customers can upload files to be printed and customized the way the customer needs it. The website is very easy to navigate through and customers can do this from the convenince of their own home. They have the option of picking it up at any Fedex Office location desired or haveing it delivered right to their front door.
http://www.fedex.com/us/office/new/






Customers can get any Printing need or desired through the online website. Customers can customize orders as far as printing in black and white or color, many different binding options, tab insertions, invitaions, postcards, holiday cards, business cards, posters, indoor and outdoor banners, and many more printing options. The website was a new way for customers to get access Fedex office already existing products.

On the shipping side of Fedex, they offer a service which is fairly new. The Fedex First Overnight and Fedex INTL Next Flight. The First Overnight option gets customers packages to most locations by 8:30 am the next day. There is no other delivery service that offers this early delivery to any state in the U.S. if you drop off at 8:30 pm the night before. Fedex continues to provide reliable service which continously brings them business. The Fed ex INTL Next Flight offers urgent delivery needs to customers needing packages to get to International destinations in time sensitive situations. The Next Flight option puts the customers package on the Next Flight available to that country after the package is dropped off. These improvements to service make Fedex another wise choice to customers with urgent shipping needs.